In the wake of the Supreme Court’s seismic 2023 decision ending affirmative action in higher education—and more than 100 ...

Effective boards increasingly depend on diversity of background, expertise, and style to avoid groupthink and enhance ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Artificial intelligence is driving two overlapping shifts that are reshaping marketing. First, conversational AI is displacing websites and traditional search as the way people learn about products, ...

Generative AI adoption is skyrocketing. Yet for many organizations the promised productivity gains remain elusive. A recent MIT Media Lab study found that while AI usage in workplaces has doubled ...

HBR editor-at-large Adi Ignatius examines the potential impact of Kevin Warsh’s expected appointment to lead the Federal Reserve, as he prepares to succeed Jerome Powell amid political scrutiny. While ...

Companies are investing heavily in digital analytics hubs with AI and gen AI capabilities, enterprise CRM systems, and marketing technology platforms. Nowhere is this more concentrated than in ...

I have spent more than three decades studying leadership excellence—how people perform at their best, why some leaders consistently move others to action, and why others fail even while holding power.

Our guide to all things strategy, from “adjacency expansion” to “value stick.” by HBR Editors What is strategy? This question may be familiar if you’re a seasoned HBR reader: It’s the title of a ...

For the past couple of years, Gartner research has suggested that organizations have a management problem. For example, in an April 2024 Gartner survey of 162 HR leaders, only 35% and 27% reported ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

To leaders of successful organizations, strategy can feel like a slow, political exercise that invites too much debate, ...