Essent Reduces Contact Centre Technology Costs by 50%. Sabio Group delivers cloud migration for the Netherlands' largest ...

Over half of Brits struggle with workplace motivation during summer according to Jukebox Marketing contact centre report ...

Sabio Group, CX transformation Contact centre, announce Former F1 Executive & CEO of Performance Insights, Mark Gallagher as ...

Is This what Conversational / Agentic AI Was Built For? - Joe O’Brien Sabio Group discusses. contact centre ai ...

Sabio Group announce that it has achieved elite partner status within the Genesys Ascend partner programme. contact centres ...

A recent report by Verint, The State of Agent Experience 2026, highlights significant challenges within contact centres ...

Content Guru scores highest ‘Willingness to Recommend' rating in the 2026 Gartner® Voice of the Customer for CCaaS Report - ...

The Exchange - Gain Access to Europe's Award-Winning Contact Centre Operations. Wednesday 22 and Thursday 23 April 2026.

Openreach Uses NiCE Cognigy AI Agents to Upgrade U.K. Broadband Deployment to Deliver Financial Benefits for Openreach contact centre ...

Virgin Media have announced plans to recruit 500 new contact centre employees across the United Kingdom in response to increased customer demand and disruption to overseas customer service operations ...

Capita extends eight-year contact centre services partnership with major distribution client through new contract renewal Capita has secured a two‑year renewal worth £5 million to provide contact ...

Department of Creativity has rebranded contact centre technology provider Cirrus by confronting a truth that most of their sector avoids: everyone hates contact centres. Instead of masking the ...