Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Late last year, the company hired Kelly Steckelberg - who was the chief financial officer of Zoom Communications Inc. (ZM) when the video-conferencing company went public in 2019 - to be its CFO, seen ...

Big-name bidders, strategic reviews, and PE exits define an active, high-stakes M&A market so far this summer.

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

Adds company confirmation. Salesforce (NYSE:CRM) and ServiceNow (NYSE:NOW) said they plan to each invest $750 million in ...

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Savannah airman 2nd Lt. Milton Hymes Jr. will be honored in a future exhibit at the National Museum of the Mighty Eighth Air Force.

So unless ServiceNow Inc sees its shares decline 31.2% and the contract is exercised (resulting in a cost basis of $612.80 per share before broker commissions, subtracting the $47.20 from $660 ...