Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Salesforce has experienced a notable decline in its stock price, dropping by 7.22% over the past week. This downturn comes ...

Late last year, the company hired Kelly Steckelberg - who was the chief financial officer of Zoom Communications Inc. (ZM) when the video-conferencing company went public in 2019 - to be its CFO, seen ...