Discover how Zendesk's new specialized AI agents are set to revolutionize business workflows, enhancing efficiency and ...

Agent Insight provides role-based scorecards, transcript evidence and recommendations that feed into Aissist's AI ...

The same research firm is saying the exact oppositeIn July 2026, Gartner announced that due to "agentic arbitrage" by agentic AI, $234 billion in enterprise application software spending is at risk.

Hexnode, the enterprise software division of Mitsogo, today introduced Hexnode Synapse at HexCon26, its annual user conference. Hexnode ...

Riskified Ltd. announced a new partnership with Zendesk that brings its Identity Risk Intelligence directly into Zendesk?s customer service workflow. The integration gives human and AI support agents ...

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New Industry and Custom Agents understand your business, and take action across the systems you use to move your business forward. September 14, 2026 -- Today, Zendesk introduced Specialized AI Agents ...

The translation capability is built into the native Zendesk Contact Center experience. A customer’s language can be ...

Microsoft says threat actors linked to ShinyHunters, Helix, and other extortion gangs are using passkey and single ...

LivePerson Conversational Cloud claims to have made AI agent testing 60% faster with Syntrix, here's the proof.

Zendesk Real-Time Voice Translation promises lower multilingual contact center costs, but latency and escalation limits ...