Marie Scott, a former Women's Royal Navy switchboard operator, shares her harrowing experience of monitoring the D-Day invasion. She recounts the sounds of war she heard from Fort Southwick.

Las Senoritas Telefonistas, Manila, 1911. Photograph of the first group of Filipina telephone switchboard operators. Basically mga sinaunang call center agents.

Before automated routing protocols and digital telecommunications streamlined global connectivity, every long-distance call required a skilled human touch to reach its destination. Throughout the late ...

• The federal government’s role in cannabis is expanding. • Rescheduling may create opportunities but also new compliance questions. • DEA registration is emerging as a critical issue for medical ...

For waste management fleet operators, PC-12 will deliver a lower total cost of ownership through increased wear protection, fuel economy efficiencies and enhanced durability. Now is the time to plan ...

That time Richard O'Sullivan caused a panic with Crossroads viewers when he presented the TV Times Awards 1977. I'm sure Noele saw the funny side, if the ITV switchboard operators didn't ...

In companies of the past, there were jobs that are rarely seen today. The switchboard operator. A call would come into the company from a business partner. "I am sorry. They are currently out of the ...