ServiceNow released security patches for three new maximum-severity AI Platform vulnerabilities that can be exploited in code injection, SQL injection, and privilege escalation attacks. The ServiceNow ...

ServiceNow Customer Service Management (CSM) is an enterprise-focused platform designed to unify customer service, operations, and IT on a single cloud-based system. It enables organizations to manage ...

ServiceNow, the U.S. enterprise software company known for automating workflows like IT service management and HR operations, is betting on an Indian banking software specialist to deepen its push ...

Monday - Friday, 6:00 - 7:00 PM ET ServiceNow CEO Bill McDermott said the company is becoming increasingly important as businesses deploy more autonomous AI agents. McDermott said ServiceNow's ...

Threat actors are now exploiting a recently disclosed critical security flaw impacting ServiceNow AI Platform, according to Defused Cyber. In a post shared on X, the threat intelligence firm said it's ...

A sophisticated Odoo module built to track, manage, and optimize the customer success lifecycle. This system moves beyond traditional CRM by focusing on the "Success Journey"—ensuring clients derive ...

The Trump administration proposed major changes to Medicare payment policies that will block third-party vendors from remote patient monitoring. The changes, health tech leaders say, will ...

Enterprises already run mature ITSM processes. Many also run customer-facing service operations with different priorities and tools. The trouble starts when one issue touches both worlds. Context ...

The Trump administration is proposing sweeping changes to Medicare payment and value-based care programs that it says will expand accountable care, modernize physician payment, and help shift the ...

ServiceNow has disclosed and fixed a critical security vulnerability in its AI Platform that could allow unauthenticated attackers to execute code within affected ServiceNow environments. The flaw, ...

The supplementary care model encourages use of health tech to boost patient outcomes for prevalent chronic conditions in Medicare patients. This month sees the start of a new Centers for Medicare & ...

American software giant ServiceNow continues its acquisition spree in Israel and has acquired ai.work in a deal valued at tens of millions of dollars. The company, founded in 2024, developed an AI ...