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Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher ...
HR chiefs are boosting productivity by rolling out AI agents to handle the grunt work ('cognitive download'), but they're ...
Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the ...
Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...
The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...
Salesforce (NYSE:CRM) Launches Life Sciences Partner Network To Enhance Cloud Migration Capabilities
Salesforce (NYSE:CRM) recently announced the creation of a network of certified life sciences partners to assist in migrating ...
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