Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Salesforce, Inc. (NYSE:CRM) is one of the stocks that Jim Cramer looked at. A caller asked for Cramer’s thoughts on the ...

The company’s Slack Workforce Index revealed a significant increase in AI adoption and excitement among desk workers, with ...

Singapore Airlines (SIA) is stepping up its customer experience game by partnering with experience management platform ...

Through revenue growth and cost savings, agentic AI is a $450 million opportunity, according to a Capgemini​ report. However, ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

The Kathmandu center of excellence gives SecurityPal a cost base low enough to keep humans in the loop while staying ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

Investing.com -- Mizuho initiated coverage on Braze (NASDAQ: BRZE) with an Outperform rating and a $40 price target, calling the current weakness in the stock a buying opportunity ahead of what it ...

AI is transforming outbound sales. But somewhere along the way, we confused volume with value. In a world rushing to automate, we’ve started to lose the very thing that makes sales work: real ...