The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

The reason agentic AI is perceived as a threat to SaaS and not traditional apps is that traditional apps have all but ...

New technology combines Data Axle's proprietary data and AI-driven identity resolution to unlock deeper insights and scalable audience activation DALLAS, May 13, 2025 /PRNewswire/ -- Today, Data Axle, ...

Intuit, a global financial technology company, specializes in business management software, tax preparation, and accounting.

Businesses are constantly seeking smarter, faster, cost effective and more personalized ways to connect with customers, ...

Salesforce (NYSE:CRM) recently announced the creation of a network of certified life sciences partners to assist in migrating ...

AI consulting serves as a key resource for businesses tackling complex technological challenges that demand immediate action.

HR chiefs are boosting productivity by rolling out AI agents to handle the grunt work ('cognitive download'), but they're ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Agents can understand a customer’s intent and instantly pull from Adobe, Salesforce ... Barriers, AI, Personalization and the Future of Digital Marketing Strategies to transform digital engagement and ...