Publishers Clearing House, a decades-old marketing and sweepstakes company known for doling out large “Prize Patrol” checks, ...

CNBC got an exclusive first look at Arm's first ever in-house chip, the AGI CPU, purpose-built for running AI inference in data centers. Meta is the first official customer for the new chip, with ...

Guest columnist Hal Becker is a nationally known speaker on sales and customer service. He is the author of numerous business books, including two national bestsellers: “Can I Have 5 Minutes Of Your ...

It touts the cleanest restrooms in America and a brisket sandwich that built a cult following, but Buc-ee's received the worst possible grade from the Better Business Bureau (BBB). The BBB recently ...

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...

Online marketplace Pitchify has launched a new service to match developers with suitable publishers. Pitch Direct enables developers to craft pitches with clear guidance on publishers' requirements, ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Secret Service agents and a Palm Beach County deputy shot and killed a man who entered the secure perimeter at President Donald Trump’s Mar-a-Lago residence in Florida with “what appeared to be a ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of ...

As Nordstrom celebrates its 125th anniversary, the retailer’s long-standing dedication to customer service stands out as one of its core tenets. “Our company was built on valuing and empowering our ...

Intercontinental Exchange, Inc. (NYSE: ICE), a leading global provider of technology and data, today announced that the U.S. Securities and Exchange Commission (SEC) has approved its application and ...