"I can't believe she just sat there and ripped my passport instead of giving me the option to tear it off properly so she wouldn't have marked it." ...

Jimmy Gould was 'excited' to fly with his girlfriend, his three kids and extended family to Lanzarote, Spain, for seven ...

However, the 48-year-old claims check-in staff said his passport was 'damaged' due to a 10mm tear on the data page from where ...