The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey warns of uncertainty ahead.

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

And in the economy/basic economy segment, JetBlue continued to drop as well, falling from second place two years ago to third last year and ending up tied for fourth with Alaska this year with 630 ...

Delta Air Lines (717) JetBlue Airways (699) Alaska Airlines (691) United Airlines (652) American Airlines (650) Air Canada (616) WestJet (614) Airline satisfaction ratings among economy/basic ...