This research investigates the application of Recurrent Neural Networks (RNNs), specifically Long Short-Term Memory (LSTM) networks, paired with gradient-based optimization techniques for dynamic ...

From no-fee favorites to premium perks, J.D. Power’s latest study reveals the cards cardholders love and which ones fall ...

Travel Troubleshooter: JetBlue lost my wedding dress and won’t reimburse me Travel Troubleshooter: Your right to a refund is outlined in the Montreal Convention ...

A recent customer satisfaction survey provides the answer. J.D. Power did a customer satisfaction survey that named the top-three airlines in different categories based on passenger satisfaction with ...

JetBlue has offered $181, and that doesn’t even cover the clothes and medications (not all were able to be filled) we had to scramble to find before our cruise. Can you please help?

With everything from slime-stained carpets to half-eaten food, people are testing Costco’s famously generous return policy and sparking debate over what counts as fair use versus abuse.

Netflix might top the charts when it comes to viewer numbers, but there’s one category where it comes up short — customer service.

Mortgage servicers received an overall satisfaction score of 596, down 10 points compared to the 2024 iteration of the J.D. Power study.

Does SageSure have insurance ratings from J.D. Power? J.D. Power is often consulted for its customer experiences and customer satisfaction ratings.

DraftKings received the highest satisfaction score among online gambling apps in the ACSI's 2025 report.