More than 200 employees across campus were recognized in December with a high-five thanking them for excellent customer service, positivity in the workplace, and meaningful collaboration. Read some of ...

Satguru Travel highlights its people-first culture, global workforce benefits, and employee-driven growth in travel And ...

A McDonald's worker passes a bag of food from the drive-thru window in the direction of the camera - Gargantiopa/Shutterstock Like with any fast food chain, McDonald ...

One of the images from the training, as reproduced in the majority opinion. A short excerpt from Henderson v. Springfield R-12 School Dist., decided today by the Eighth Circuit Judge Ralph Erickson, ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

DULLES, Va. — About 24 hours after the Washington Commanders defeated the New York Giants, offensive lineman Sam Cosmi was studying a different kind of playbook — customer service. Cosmi spent his off ...

AKRON, Ohio — The city of Akron has reached a tentative agreement for new contracts with the Akron Firefighters Union (Local 330) and the Civil Service Personnel Association Union (CSPA) that will ...

AUGUSTA, Maine (WMTW) - The Maine Service Employees Association (MSEA) filed a complaint Monday with the Maine Labor Relations Board against the administration of Gov. Janet Mills. In its prohibited ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

A Target initiative to get employees to smile at customers is receiving some mixed reactions online, but a representative of the retailer says it's nothing new for the company and its approach to ...

Nov 21 (Reuters) - Design software company Figma (FIG.N), opens new tab was hit with a proposed class action in California federal court on Friday for allegedly misusing its customers' designs to ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...