In 2025, Gartner projected that more than 40 percent of agentic AI projects would be canceled by the end of 2027.

Unbelievably, the average business uses 897 different applications to run its day-to-day operations. But only 29% of businesses have these tools connected in some way, according to Salesforce’s 2025 ...

OSF Digital, Accenture, IBM Consulting, Rosetree Solutions and Cognizant are among the list makers.

Go-to-market teams increasingly get the strategic layer right. Target account segmentation is sharper than it used to be.

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Recently, USA Today published their list of the Best CRMs (Customer ...

On September 28, 2026, Consilegy officially launched "Revenue CRM," a CRM for small and medium-sized enterprises.AI records ...

Saying that "no one understood me" might be a bit of an exaggeration. There were people who understood. But there were almost no moments where I felt a deep sense of empathy, like, "I see, CRM is ...

Diamond Hill Capital, a First Eagle Investment Management company, issued its Q2 2026 investor letter for its “Select ...

By: Chintan Shah, Group Chairman & Director, Promact Global, and Founder, DPDP Guard.ai. Every business with a CRM believes ...

Salesforce has spent the last few quarters trying to send a clear message to investors: It’s not like the other software companies and won’t be left in the dust by new artificial intelligence tools.