Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

Another air leak has been reported onboard the ISS, an ongoing problem that the National Aeronautics and Space Administration hoped was resolved earlier this year, Ars Technica reported.

Downdetector reports that the biggest problem is people being able to access the Zoho website.

The owners of a condemned apartment complex near Kalamazoo say the only way to fix the problems there is for tenants to leave, saying they may take ‘legal action’ to make that happen ...

This is not how anyone should have to live,” King Mountain homeowner Julie Jansen told Bellingham City Council members at an ...

NBA draft hopeful Jayden Quaintance talks about his time at Kentucky and what’s going on with the injury that kept him sidelined.

The U.S. Department of Housing and Urban Affairs is demanding the city of Tallahassee return $1 million in grant money after ...

Luxome partners with LiquiDonate to donate returned weighted blankets to nonprofits, reducing landfill waste with AI-driven ...

Thousands are flying abroad for stem cell treatments that cost a fortune and lack evidence. Here’s what’s real.

Mackenzie Shirilla and Dominic Russo sent each other accusatory text messages from 2020 until Russo's death in 2022. Here are ...

Five Points was once a vast wetland. Every time there’s heavy rain, businesses and residents are reminded of that.

Your water touches everything. It’s what you drink, what you cook with, what you bathe in and what runs through every appliance in your home. If sediment, chlorine, lead or “forever chemicals” are ...