Users are reporting issues with both the messaging service’s website and app. More than 3,000 people reported issues late Wednesday morning, according to the website DownDetector. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

If you're having trouble using Slack right now, you're not alone. Everyone's favorite workplace app is experiencing some connectivity issues this Wednesday, according to a status report from the company.

Open the Slack desktop app, then click Help in your computer’s top menu bar. (On Windows 10, click the three horizontal lines icon in the top left of the Slack app.) Click Clear Cache and restart. The Slack team said the cause of the outage was “a symptom of an earlier incident,” and did not specify further.