Infrastructure and operating systems, rather than the AI model, will determine which enterprises successfully scale AI ...

The coming years will bring additional domain extensions to market as registries and registrars build and launch the domains ...

If organisations see shadow AI as evidence of how work is getting done, they can start addressing the cause, rather than chasing the symptom ...

Not every allegation of bad behaviour becomes regulatory misconduct. Seriousness, context and connection to work matter ...

It rarely takes long for my colleagues to realize I’m a stickler for precise and direct communication. Sure, I’m happy to josh around and make puns all day long.

Businesses are investing heavily in AI to drive productivity and competitive advantage. Keiichi Nakata at the World of Work Institute, Henley Business School, warns that, while organisational ambition ...

The industry has delegated stress-testing to a small pool of evaluators. When one makes an error, it propagates across ...

AI search isn’t making visibility less important. It’s making the mechanisms through which visibility is earned considerably ...

For most customer success teams, there simply aren’t enough hours in the day to give every customer the level of attention they need. While strategic accounts receive regular engagement, coverage ...

Moving a core ERP environment to a cloud platform is diruptive, and the return has to justify it. Agentic AI is adding a new dimension to that calculation ...

AI in software is set to have implications far beyond day-to-day operations. It will fundamentally reshape how software companies grow, compete and create value ...