Discover the shocking story of how UPS destroyed a couple's $1,850 mammoth tusk fossil and denied their insurance claim.

A $12,516 “British Airways” charge saved one family’s NCL cruise -- but the agent was a fake. Here’s how this scam unfolded.

Find out what can go wrong with illegal Airbnb bookings. This Airbnb guest reveals her frustrating Las Vegas rental saga and the aftermath.

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer Rescue investigates.

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips and warnings.

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want a full refund.

At Consumer Rescue, accuracy and transparency are central to our mission. We strive to ensure that every article we publish is thoroughly researched, clearly presented, and factually correct. If we ...

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...

Expert tips from consumer advocate Michelle Couch-Friedman: How to spot and avoid summer travel scams before one wrecks your trip and wallet.

An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and can Consumer Rescue help?

Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. Can Consumer Rescue help?