Salesforce still trades at a significant valuation discount, as SaaS rivals have spurred significant gains. See why CRM is ...

Salesforce has experienced a notable decline in its stock price, dropping by 7.22% over the past week. This downturn comes ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

ServiceNow and Salesforce tap rising demand for AI workflows, whose platform offers more upside for investors?

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Vendors under the microscope in the study include Oracle, SAP, Workday, Microsoft, ServiceNow, and Salesforce. The analysis ...

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market ...

IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI ...