Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

ServiceNow and Salesforce tap rising demand for AI workflows, whose platform offers more upside for investors?

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

Adds company confirmation. Salesforce (NYSE:CRM) and ServiceNow (NYSE:NOW) said they plan to each invest $750 million in ...

Vendors under the microscope in the study include Oracle, SAP, Workday, Microsoft, ServiceNow, and Salesforce. The analysis ...

Although ServiceNow holds agreements with multiple cloud providers, it has chosen not to disclose the specifics of each ...

YC's fall 2025 wishlist includes startups that focus on cutting government spending, lean teams, AI-native software, and ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...