Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Adds company confirmation. Salesforce (NYSE:CRM) and ServiceNow (NYSE:NOW) said they plan to each invest $750 million in ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...

Salesforce still trades at a significant valuation discount, as SaaS rivals have spurred significant gains. See why CRM is ...

ServiceNow stopped using Slack after Salesforce's acquisition of the workplace chat app, switched to Microsoft Teams, and subsequently deepened its partnership with Microsoft, Protocol reported.

Over the past 12 months, ServiceNow's stock has rallied more than 30%, while Salesforce shares only rose 12%. Let's dig deeper and see whether that trend will continue.

Salesforce's revenues added up to $36.5 billion over the last four quarters, while ServiceNow's stopped at $10.5 billion. It's no surprise that the smaller business is growing at a faster clip.

Look at the two leaders: Salesforce and ServiceNow. Again we see these two companies as not direct competitors today, but as ServiceNow expands its TAM, they will increasingly collide in our view.

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.