Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Late last year, the company hired Kelly Steckelberg - who was the chief financial officer of Zoom Communications Inc. (ZM) when the video-conferencing company went public in 2019 - to be its CFO, seen ...

Big-name bidders, strategic reviews, and PE exits define an active, high-stakes M&A market so far this summer.

Palo Alto Networks is charging full speed ahead on attempting to be as much of a one-stop cyber shop as is possible in the ...