CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

Data.World's data cataloging and governance technology could help ServiceNow's customers get cleaner data — and more out of ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...

At the ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow, the AI platform for business transformation, launched a new, agentic chapter in enterprise security and risk, ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Visa plans to implement the ServiceNow Disputes Management, a dispute resolution system built by ServiceNow with Visa, that ...

ServiceNow is also expanding its Workflow Data Fabric with new capabilities around powering AI agents and workflows while ...

ServiceNow is adding agentic AI to its CRM platform The company criticized the market for being "outdated" and "overbuilt" AI ...

While Indian IT firms are busy stuffing AI into every earnings call, ServiceNow is out there showing what real AI ...

Along with the new security-focused AI agents, ServiceNow revealed that it’s expanding its capabilities in risk-based ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...