CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

Data.World's data cataloging and governance technology could help ServiceNow's customers get cleaner data — and more out of ...

News: ServiceNow introduces AI agents for security and risk management, featuring Cisco and Microsoft partnerships and ...

ServiceNow is also expanding its Workflow Data Fabric with new capabilities around powering AI agents and workflows while ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Visa plans to implement the ServiceNow Disputes Management, a dispute resolution system built by ServiceNow with Visa, that ...

Along with the new security-focused AI agents, ServiceNow revealed that it’s expanding its capabilities in risk-based ...

AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...

ServiceNow is adding agentic AI to its CRM platform The company criticized the market for being "outdated" and "overbuilt" AI ...

In the fast-evolving world of technology, ServiceNow is setting ambitious benchmarks for itself and the industry. The company, known for its dynamic digital workflows, has recently announced a bold ...

While Indian IT firms are busy stuffing AI into every earnings call, ServiceNow is out there showing what real AI ...