Lowe's has taken the lead in customer satisfaction among home improvement retailers, with employees taking more initiative to ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Looking for the best airlines to fly in 2025? J.D. Power just released its annual rankings. See the top airlines and what the ...

JetBlue, Delta and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Nearly two-thirds (64%) of home improvement retailer shoppers say they would definitely shop at their store again, an ...

Passengers are slightly less satisfied with upper tiers compared with economy tiers for North American carriers, according to ...

Airline passengers have spoken, and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season.

Passengers weren’t equally satisfied with carriers, either. J.D. Power’s analysts surveyed more than 10,000 travelers to determine their satisfaction across seven areas, which the company ...