Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

ExlService Holdings, Inc. (NASDAQ:EXLS) is one of the Best Information Technology Services Stocks to Invest In. On July 30, ...

The fire, which started Friday afternoon near the intersection of Camino del Norte and Bernardo Center Drive, at one time ...

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

The 74 reports on ProX, a Kansas City internship program teaching work etiquette to teens to prepare them for the workforce.

Late last year, the company hired Kelly Steckelberg - who was the chief financial officer of Zoom Communications Inc. (ZM) when the video-conferencing company went public in 2019 - to be its CFO, seen ...

Coveo will host a conference call today at 5:00 p.m. Eastern Time to discuss its financial results for the first quarter of fiscal year 2026. The call will be hosted by Laurent Simoneau, Co-Founder ...

Gain's revenue and operating results have declined due to major customer churn and negative growth trends. Click here to find ...

Big-name bidders, strategic reviews, and PE exits define an active, high-stakes M&A market so far this summer.

Palo Alto Networks is charging full speed ahead on attempting to be as much of a one-stop cyber shop as is possible in the ...