Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its ...

Traditional IT service management is not enough: provider ServiceNow wants to reinvent itself and offer companies an entire ...

CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

This week - vibe coding is a thing, but is it an enterprise thing? Many AI projects are struggling - but why? Agentic ...