Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Salesforce ( a global leader in AI-powered CRM solutions, participates at GITEX Africa 2025 to demonstrate how its ...

New technology combines Data Axle's proprietary data and AI-driven identity resolution to unlock deeper insights and scalable audience activation DALLAS, May 13, 2025 /PRNewswire/ -- Today, Data Axle, ...

has been selected by Salesforce, the leading global AI customer relationship management (CRM), to enhance its employee engagement strategy. Salesforce has more than 76,000 employees globally ...

The reason agentic AI is perceived as a threat to SaaS and not traditional apps is that traditional apps have all but ...

Companies of all sizes can leverage AI tools to automate tasks, streamline operations, improve customer service and stay ...

Businesses are constantly seeking smarter, faster, cost effective and more personalized ways to connect with customers, ...