Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

Salesforce’s (NYSE:CRM) AI-powered platform that enables organizations to build, customize, and deploy autonomous AI agents, has garnered significant customer engagement, it is not likely to ...

Salesforce launched internal AI career services to help employees skill up and transition to new roles as AI reshapes the ...

Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher ...

has been selected by Salesforce, the leading global AI customer relationship management (CRM), to enhance its employee engagement strategy. Salesforce has more than 76,000 employees globally ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

said in a Salesforce media briefing. "For every leader, having happy and productive employees drives better customer experience and better customer engagement. Essentially, having happy employees ...

ServiceNow is presenting a revolutionary AI CRM solution at Knowledge 2025. It wants to disrupt the CRM market. Which means Salesforce.

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations.

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. After ...