Weekly roundup of aviation jobs across airlines, training, and operations as companies expand capacity and strengthen ...

Webb County is partnering with Laredo College to provide leadership and customer service training for county employees.

EdgeConneX, a pioneer in global Build-to-Suit and Build-to-Density data center solutions, today announced the opening of its state-of-the-art Global Training Center. The training facility and ...

Guest columnist Hal Becker is a nationally known speaker on sales and customer service. He is the author of numerous business books, including two national bestsellers: “Can I Have 5 Minutes Of Your ...

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...

AI Roleplays can now share slides, documents, and visuals live during the session, bringing experiential learning directly into practice SEATTLE, WA, UNITED STATES ...

Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company ...

CHICAGO — When offering wash-dry-fold (WDF) service, consistency isn’t just a quality goal — it’s the foundation of customer trust, operational efficiency and repeat revenue. Yet delivering the same ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...

CommuteAir is exploring third-party MRO capabilities for Embraer aircraft. Credit: CommuteAir CommuteAir’s 2026 road map calls for bringing more maintenance capabilities in-house and for the ...