We’re disrupting the Law Firm Disrupted! Business-of-law editors Sarah Tincher-Numbers, David Gialanella and Christine Simmons are joining Dan Packel for this weekly briefing, where the team will ...

High Billing Rates May Hasten New Era of Productivity "The way the market is structured and has been structured for a long time, it's not really a question of growing productivity, it's how do we ...

Six minutes is a tenth of an hour, the smallest unit most law firms bill in. It is also roughly what it takes to answer a ...

In heavy industry and professional services alike, the metrics that run delivery — utilization, billable hours, first-time fix rates — increasingly work against the outcomes and revenue growth they ...