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Service and Experience with J. N. Halm: Background music and its effects on customer experience
When was the last time you spent time with friends at a bar, restaurant, hotel lobby or any such place? Do you recall the music that was playing in the background? Can you mention the specific song?
For years, classical music fans have been left behind in the streaming revolution. Finding particular works and recordings has been hit or miss on the major platforms, which were basically built to ...
Readers discuss ways to rescue the industry. To the Editor: Re “Stop Mutilating Classical Music to Sell It to Kids,” by Evan Shinners (Opinion guest essay, Jan. 23): Mr. Shinners’s essay makes an ...
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