Gartner also predicted that by 2030, 10% of Fortune 500 firms will double customer service spending in order to use AI for hyperpersonalized, proactive experiences.

Top shopping destinations are online (38%), department stores (35%), discount stores (30%) and specialty stores (21%), said ...

News, analysis and features focused on issues related to environment, health and safety in the workplace, including risk ...

As autonomous systems promise efficiency, the real competitive advantage lies in optimizing the last mile—the final human ...

"Chief supply chain officers must carefully evaluate readiness and avoid overcommitting resources to solutions that cannot ...

Modern yard management requires standardization, disciplined execution, and cross-site orchestration to unlock full supply ...

To help companies navigate, the World Economic Forum introduced a Manufacturing and Supply Chain Readiness Navigator.

Carrier Logistics Inc. (CLI) has incorporated Shiplify’s location intelligence APIs into its TMS, which will provide carriers ...

"As global risks continue to spiral in scale, interconnectivity and velocity, 2026 marks an age of competition." ...

Sustainability remains a top business priority, despite economic headwinds and shifting external global narratives. However, most industry leaders have not yet implemented smart packaging components ...

Motive has launched AI Dashcam Plus, a dash cam that brings improved AI capabilities and hands-free communication together to ...

Consumers appeared more cautious about plans for buying big-ticket items over the next six months, said the Conference Board.