E-commerce marketplaces are driving growth in refurbished and secondary tech, enabling profitable resale models that extend ...

Consumers are rapidly adopting AI-powered shopping tools, but many retailers are slow to respond — widening the gap between ...

GenAI tools have become practical shopping aids, guiding consumers at critical decision points and helping them make faster, ...

SMBs are pouring more into marketing but still guessing at what works. New data shows rising budgets, AI growth, and shaky confidence in results. Shoppers aren’t rushing anymore — they’re pacing.

SMBs are pouring more into marketing but still guessing at what works. New data shows rising budgets, AI growth, and shaky confidence in results.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China’s own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

As consumers continue to explore virtual shopping in the metaverse, two companies forge the path for shoppers with platforms that make e-commerce more inviting by bringing 3D virtual showrooms and ...

As more consumers tap into artificial intelligence to enhance their online shopping experiences, new risks are being created for e-commerce merchants. To address those risks, a pair of e-commerce ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

Younger consumers aren’t just changing how they shop — they’re rewriting the rules of customer service. When a charge looks wrong, they don’t call, email, or wait on hold. They open a banking app, ...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org. Based on a survey of 11,000 adults in 50 states, the report also noted that ...