Insurance companies are bogged down by rigorous rules and regulations, and find it difficult to manage their policy base which involves managing automated quotes, ratings, policy administration, ...

MeriTalk, an online community and go-to resource for government IT, revealed a new study report that Federal IT professionals lack confidence in their data resilience and disaster recovery (DR2) ...

The value of teamwork is not to be underestimated. By teamwork, in this case, I’m referring to collaboration, or to be more specific, Collaboration-as-a-Service technology. Arkadin (News - Alert) has ...

eGain, a provider of cloud-based customer engagement solutions, is enjoying a rapidly expanding customer base, thanks in part to eGain Try+Buy, a guided innovation consumption model that addresses the ...

United States Patent and Trademark Office has recently issued patent No. 8,584,139 to BOLT Solutions, Inc., for its technology pertaining to the apparatus and methods that helps brining harmony ...

According to a report conducted by Strategy Meets Action (SMA (News - Alert)), an opportunity currently exists within the automated underwriting market for innovation, because insurers are ...

If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Unified communications (UC) and cloud giant Mitel (News - Alert) and Frontier Communications have worked hard on forging and strengthening their partnership over the years. Now Frontier, which ...

OneBeacon Insurance Group, one of the oldest property and casualty insurers in the United States, today announced a powerful new solution to help construction contractors safeguard their operations.

Optum and Availity, two major names in the health services business, recently entered into a new partnership that promises to help improve the completeness and accuracy of health insurance claims, ...

Provider of telematics technology and vehicle fleet location-based services, Webtech Wireless Inc. recently introduced its WT5130 Locators with next-generation 3G cellular network connectivity for mid ...

As many in the contact center industry are certainly aware, sweeping changes to the Telephone Consumer Protection Act (TCPA), as laid forth by the Federal Communications Commission (FCC (News - Alert) ...