Most change initiatives fail because leaders misunderstand how employees experience change. In this HBR Executive Masterclass, Julia Dhar and Kristy Ellmer of Boston Consulting Group explain the five ...
HBR Executive celebrates its first anniversary with a look back at standout CEO conversations—from Lyft’s David Risher’s practice of driving incognito to hear from riders, to Indra Nooyi’s case for ...
How do leaders guide their organizations to use AI for innovation? As AI pervades every industry and every region, and its ...
Most companies pursuing supply chain AI are making a critical mistake: They start with technology before fixing the data ...
The “SaaSpocalypse,” or early-2026 software selloff, has reinforced a tempting through-line for leaders: If AI can build or automate software, most SaaS should be rebuilt internally or shopped to a ...
AI has dramatically accelerated the pace of work, allowing employees to execute ideas, produce deliverables, and launch projects far faster than traditional management systems were designed to handle.
AI drives efficiencies across all back-office functions, while EI enhances both customer-facing operations and internal collaboration.
The famed chef and founder of World Central Kitchen reflects on lessons from his mentors, explains how his restaurants teach him new stories, and underscores the importance of adaptability—both in ...
How to avoid alienating your customers when supporting a social cause. Entrusting employees with privileged information signals the organization’s confidence in them. There’s no conflict between doing ...
Successful AI adoption requires HR to operate as a strategic partner deeply embedded in business transformation, balancing technological innovation with trust, empathy, judgment, and organizational ...
Music listening in the workplace is an inherently ambiguous behavior that triggers specific social judgments from colleagues.
As careers lengthen into people’s 70s and beyond, many organizations are discovering that their most experienced midcareer ...
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