As corporate anthropologists and culture change consultants, we're immersed in research on the growing appeal of urgent care centers (UCCs) and what they can teach us about the changing healthcare ...

Clear communication, as part of the doctor-patient relationship, is one of the most fundamental aspects of healthcare ...

There is a palpable tension eating away at the doctor-patient relationship. Doctors are over-capacity. Patients are under-informed and lack the confidence needed to properly self-advocate for their ...

All too often in our news cycle, we are confronted with allegations involving indiscretions and malpractice in medicine. The stories range from healthcare workers making patients feel uncomfortable to ...

While it’s unlikely to be your intent, some of these actions can come across as straight-up rude to your doctor.

Since the managed care debacle of the 1990s, billions of dollars have been spent in time and resources to improve and measure the quality of patient care. However, measuring the quality of care in the ...

I had never cried in a doctor's office. But there I was, a few weeks back, sobbing in the exam room. As a new resident of Fort Myers, Florida, I was trying to establish a relationship with a local ...

The OpenNotes project may start the biggest rethink of doctor-patient relations since the profession began. (Picture from Myopennotes.org.) Where once doctors advised, now they order. Their authority ...

It’s a chance for patients to critique their doctors. The information, collected through patient surveys, is commonly used by hospitals and medical clinics to rate the performance of both physicians ...

COMMENTARY: When we see both the patient and the doctor as equally worthy of dignity and respect, while understanding that the role of the doctor is to serve the patient, we then have a solid ...

The year is 578 A.D. The place: Constantinople. The patient: Justin II, emperor of the Eastern Roman Empire. The great and feared ruler has a stone wedged in his urethra. Crying out in pain, Justin II ...

When I was training to become a physician, the rules of the broken, outdated, patriarchal medical system were made clear to me. They went something like this. The Old Medicine As your doctor, I will ...