Voiso, the AI-powered contact center platform helping global businesses deliver human-first customer experiences at scale, ...

DOVER, Del. , March 4, 2024 /PRNewswire/ -- ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its Unified Customer Communication View, a new ...

SAN MATEO, CA--(Marketwired - March 03, 2016) - Totango, the leading customer success platform that keeps users retained, engaged, and active, today announced that its platform is being used to ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s no secret that prioritizing customer success ties directly to ...

Discover how curiosity, adaptability and empathy help the CS team at EDGE  turn client priorities into lasting partnerships.

The new solutions accelerate the effectiveness of customer success initiatives to spark growth while empowering businesses to better realize immediate value in CS technology Customer Experience ...

The cutting-edge platform empowers B2B SaaS start-ups to reduce churn, increase upsell, and boost NRR WILMINGTON, Del., July 31, 2023 /PRNewswire/ -- ZapScale, a new-age customer success platform, is ...

The addition of Northpass to Gainsight’s product portfolio creates the only end-to-end Customer Success platform in the market, allowing businesses to not only automate their high-touch customer ...

"Customer Success programs have fueled SaaS growth for over a decade," said Chris Day, CEO of ScalePad. "Now it's time for MSPs to benefit from the same model. Lifecycle Manager X empowers them to sit ...

ChurnZero, the platform and partner for Customer Success, has partnered with Northpass, the leading digital customer education platform, to enable Customer Success (CS) teams to seamlessly manage and ...

‘This is about moving MSPs from service providers to strategic growth partners,’ says ScalePad CEO Chris Day. ‘The MSP space is evolving and clients want strategy, not just support. Lifecycle Manager ...

Every company has some type of motion around the customer journey, according to Maksim Ovsyannikov, EVP of Product and Design at Gainsight. The question is, how sophisticated is it? The biggest ...