Diner loyalty to restaurant brands is declining as customers place more weight on overall experience, according to Tillster’s 2026 Phygital Index Report.

Dutch investment company Prosus has agreed to sell a 4.5% stake in Delivery Hero to Uber for a consideration of €270m ($317.5m).

Restaurant technology company OpenTable has acquired Libro, a reservation and table management platform headquartered in Montreal, Canada.

Technology company Qu has introduced Intelligent Commerce Platform (ICP), an AI-enabled system designed to help foodservice brands adopt AI.

Doughnut chain Krispy Kreme has signed a franchise agreement with Jafa Holding to expand into the Netherlands.

Starbucks has started testing a beta app within ChatGPT designed to recommend beverages based on a customer’s mood.

Bluspring Enterprises, via its subsidiary Bluspring New Horizon Two, has agreed to acquire the entire shareholding of LSG Sky Chefs (India).

Chain franchisor Mr Mikes Restaurants has signed a development agreement for five new restaurants in Ontario, Canada.

The setup is designed so brands can manage their entire drive-through lane through one connected system. Toast Drive-Thru features include point-of-sale-native software to support ...

US restaurant chain Denny’s has appointed Christopher Bode as its president and chief executive officer (CEO).

The rollout adds to an existing network built by DoorDash and Wing since they began working together in 2022. The companies have already introduced drone delivery operations in pa ...

PF Chang’s has further strengthened its network in the South-Central region of the US with a new restaurant in Norman, Oklahoma.