The call park feature in a business phone system allows an agent to place an active call on hold in a virtual "parking lot". It allows the agent to retrieve calls after collecting new information, go ...

Create and manage answering rules any time from any computer or device connected to an internet phone service. Use custom answering rules to have family members or important clients forwarded directly ...

Get set up quickly and easily with a professional and personalized service across all our solutions. With a pre-deployment consultation, we can tailor our solutions to your needs. Our PMI methodology ...

In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...

If you’re an insurance agent, your end-goal is to spend most of your time bringing in new business. The reality, though? Tedious tasks are probably eating up a ton of your time. Paperwork. Data entry.

Communication doesn’t come naturally to everyone. But it’s an essential ingredient to success in the workplace. With the fast pace at which the world has changed, communication has become an essential ...

Work from home (WFH) and hybrid working are becoming a new standard, and video conferencing is the need of the hour. It’s the most logical solution to keep your remote workforce productive at home. If ...

The global VoIP market is projected to grow from over $145 billion in 2024 to over $326 billion by 2032. This means more businesses are making the transition to Voice over Internet Protocol (VoIP).

Without question, business meetings play a fundamental role in the day-to-day running of organizations. For instance, they provide brainstorming avenues where business goals and objectives can be ...

If you’re going on vacation or closing your business for a holiday, you can set up special call rules with RingCentral. Call rules can dictate anything from forwarding calls to another extension, ...

A practical comparison of unified communications platforms that replace, not just supplement, Microsoft Teams. Searching for a Teams alternative usually starts with a specific operational gap, not a ...

In 2021, RingCentral launched end-to-end encryption for our video conferencing. Now, we’re expanding E2EE to our business phone and team messaging solutions. Today, we’re announcing end-to-end ...