The city built its public safety data operation from scratch to target violence prevention efforts and find gaps in programs.

Agencies unify constituent interactions, automate workflows and expand capacity through a platform enhanced by artificial ...

The North Carolina city tested an artificial intelligence–powered digital assistant to improve customer service, but it ...

Autonomous systems with excessive permissions can pursue poorly defined objectives in ways leaders never intended.

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Residents can get a lot done in a government office. They can go ...

In Colorado, state and local agencies have used digital twin technology to simulate how wildfires could spread based on terrain, weather and vegetation. Officials can model scenarios in advance and ...

Alexander Slagg is a freelance writer specializing in technology and education. He is an ongoing contributor to the CDW family of magazines. Like many law enforcement organizations, the Norfolk (Va.) ...

In 2023, the city of Denver posted an overall average safety score of 95 for the drivers in its municipal fleet of vehicles. Denver officials attributed this high score to coaching based on guidance ...

As state and local governments adjust to the ramifications of the 2025 fiscal year, they’ll need to balance budgetary concerns with the ability to deliver exceptional citizen services. The ability to ...

Microsoft Azure continues to be a cloud powerhouse, offering a comprehensive platform and suite of tools designed to drive innovation and growth. However, understanding and deploying the right ...