U.S.-based satellite internet provider Omnispace has entered the Argentine market, setting the stage for direct competition ...

Enterprise software provider Zendesk is ramping up operations in key Latin American markets to tap into the surging demand ...

BRQ Digital Solutions, one of Brazil’s major technology and digital transformation firms, has acquired Weme.

The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

Grant Thornton has acquired Auxis with plans to launch what it calls “the industry’s first full-service advisory offering.” ...

Susana Sierra, chief executive officer of BH Compliance, is set to return to the Nexus Miami stage this October, where she ...

AWS has introduced a new artificial intelligence-powered approach that redefines how software is built, placing AI at the ...

The US dollar may have experienced some depreciation amid ongoing global trade tensions, but it is expected to remain the ...

The Brazilian government is advancing plans to unify its taxation regimes in a bid to bring major U.S. tech companies under ...

For all the talk of innovation and analytics, most business decisions still come down to trust. Can we trust what the numbers are telling us? Can we trust that our systems are secure? Can we trust the ...

The Nearshore Value Index (NVI) identifies and ranks the locations which offer the best value for nearshore operations in BPO and software services. This year, given that technology has reached a ...