Hotel dining used to come down to two options: the restaurant downstairs, or a phone call to room service. Technology has ...

Hotel operations depend on hundreds of handoffs that guests rarely see. A request may begin at the front desk, move to ...

Hotel General Managers already understand the value of four- and five-star public reviews. Their challenge is creating more ...

Astral Hotels is betting that guests may be more willing to use hotel self-service technology if it looks and behaves less like a machine. The Israeli hotel group is introducing an artificial ...

Full Service and Select Service hotels improved labor productivity during the first half of 2026 even as demand strengthened. Based on Hotel Effectiveness data from approximately 5,000 U.S. hotels, ...

Hospitality has always been built on great service and memorable food. Behind every hotel restaurant, buffet, banquet, and ...

Event Temple, the sales and catering platform purpose-built to help hotels sell more groups, meetings, and events, has announced the release of their latest AI Sales Coordinator. This is an AI agent ...

With AI-aided coding reaching maturity, we’re now seeing a swath of new players on the market. Some are direct competitors in ...

Trust is the foundation of every successful hospitality experience. It’s what turns first-time guests into loyal advocates and transforms routine visits into memorable stays. Maintaining that trust is ...

A hotel room lock was once a fairly self-contained purchase. It needed to be secure, dependable and connected to the property ...