Discover the truth behind the cruise excursion operator Sandra O'Leary and her return to the tour scene after two years — now ...

An independent cruise excursion operator has resurfaced after a two-year hiatus. Sandra O’Leary, of the now-shuttered Sandra’s Cruise Tours, still owes former customers thousands of dollars. Not ...

Barbara Goldfuss saved for two years to buy the $1,900 La-Z-Boy recliner she finally ordered last year. After relaxing in the comfy model in the local showroom, she eagerly awaited her custom-made ...

I love traditions. One of my favorite family traditions is the annual road trip I take with my two daughters and a couple of their friends every summer. That’s when I load up the minivan with these ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

Alton Locklear returned home from his latest Royal Caribbean cruise with a $16,000 diamond necklace he purchased on the ship. But all was not as it seemed. He says salespeople inside the Effy jewelry ...

Cruise ship passengers frequently contact Consumer Rescue after falling victim to scams during their travels. Unfortunately, by then it’s usually too late to do anything – except to tell their stories ...

As devastating storms caused flooding and widespread damage in Maui last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be ...

I’ve spent years writing about Zelle scams and how to recognize and avoid them. That’s what makes what happened to my daughter last week on the streets of Philadelphia so unusual. There’s a new Zelle ...

Could you be accused of causing costly damage to your next rental car even if you didn’t do it? Several hours after returning his Budget rental car Derek Melber found out the answer to that question.

A Carnival cruise ship passenger says a beauty shop in Nassau somehow extracted $30,000 from her and her husband during a port stop. They’re the latest victims of the free facial scam to contact me in ...

A common travel insurance mistake caused a reader’s entire $19,000 claim to be rejected. Here’s what Consumer Rescue did to help and what you need to know to ...