Xcel Energy Inc. XEL is poised to deploy personalized energy services using AI-enabled Oracle Opower, a customer engagement platform designed to support energy programs, enhance the customer ...
Xcel Energy to Use AI-Enabled Customer Engagement Platform for Energy Insights and Demand Management
Xcel Energy is deploying a platform to provide its 6.1 million customers with personalized energy insights, helping them save costs and manage usage more effectively while supporting grid reliability ...
ST. PAUL, Minn. (AP) - Faced with increasing customer complaints, Xcel Energy is taking steps in an attempt to improve not only its service, but also the public perception of its service, the St. Paul ...
Public Utilities Commission is critical of Xcel Energy's handling of power outages, customer service
Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado Public Utilities Commission.
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