WhatsApp Business is a messaging app that allows users to freely interact over Wi-Fi or cellular data. It is the business counterpart of the highly popular WhatsApp Messenger, with added functionality ...

WhatsApp has launched Business AI in India for small businesses, enabling automated customer support, lead management and chat assistance through the WhatsApp Business app, with rollout planned over t ...

Less than a year after recruiting product managers for the explicit purpose of monetization, Facebook (NASDAQ: FB) subsidiary WhatsApp has now officially launched WhatsApp Business. The launch comes ...

Last year, during the Q3 2023 earnings call, Mark Zuckerberg talked about leveraging AI to have business accounts respond to customers for purchase and support queries. Today, Meta announced ...

Almost a decade after purchasing WhatsApp for $19 billion, Facebook parent Meta is still trying to turn the messaging app into a big moneymaker. Alice Newton-Rex, WhatsApp product director, tells CNBC ...

WhatsApp is a free, multifunctional, multiplatform messaging app and one of the most popular call and chat apps available. We ...

WhatsApp has launched Business AI on WhatsApp in India, enabling eligible businesses to provide AI-powered customer support, automate responses, capture leads and book appointments. The feature will ...

WhatsApp Business has grown to over 200 million monthly users over the past few years. That means there are tons of businesses sending messages to users — and some of these messages could be ...

AI for Small Business: Meta has introduced a new AI Business Assistant feature within WhatsApp Business. This feature is ...

Meta launches 24/7 AI customer care on WhatsApp. Helping Indian small businesses handle queries in English and native languages. Facilitates service automation without extra resources. Boosts customer ...