Love it or hate it, this iconic policy on Southwest Airlines is coming to an end, and likely for good, as the carrier ...

SOUTHWEST AIRLINES RANKS FIRST IN ECONOMY CLASS CUSTOMER SATISFACTION BY J.D. POWER FOR FOURTH YEAR IN A ROW Provided by PR Newswire May 7, 2025, 5:00:00 AM ...

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

According to J.D. Power’s North American airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024.

That’s according to the latest J.D. Power 2025 North America Airline Satisfaction Study, which surveyed 10,224 passengers between March 2024 and March 2025 to rank airlines based on the most and ...

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Delta airlines passengers planes, Airbus A220-100 (front) and Airbus A321-211 (second) sit at LaGuardia airport, in New York City, on April 18, 2025. (Photo by DANIEL SLIM/AFP via Getty Images) ...

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.