If you've received an unexpected high water bill, one of the first steps is to check your meter for leaks. Many residents have reached out to '2 Helps You' about difficulties opening the new meter ...

How to open your new Water meter box Houston water customers contact KPRC 2's Amy Davis after having problems with the new meter boxes.

The Sensus iPERL meter gives utilities accurate, timely usage data to help them account for every drop every day, including World Water Day.