It’s an understatement to say that today’s health care industry is not architected in a way that is conducive to efficient workflows – and that’s a problem for consumers, health care professionals and ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Patient scheduling can be a complex and time-consuming task. Schedulers working the phones to line up patient visits take an average of eight minutes to nail down each appointment. A full-time worker ...

Consumers have grown accustomed to researching and evaluating options online, and seamlessly making decisions regarding purchases, reservations, and appointments. Not only do consumers expect instant ...

Mercy Medical Center in Aurora is now allowing patients to schedule their non-life-threatening emergency room visits online, the hospital announced recently.

54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

Palm Beach Accountable Care Organization’s outreach to “dropped patients” demonstrates potential for strengthening physician–patient relationships and lowering the cost of care. The Palm Beach ...

Chronic illnesses don’t take Saturdays off, and neither does the team at the UAB O’Neal Comprehensive Cancer Center Infusion Clinic. Patients undergoing a wide range of infusion therapies, including ...